Marketplace is basically Facebook’s in-app version of flipkart in India or Craigslist in the US — a free platform where Facebook users can buy and sell items in their local area.
With more than 450,000 people already visiting buy/sell Facebook groups every month, the new feature is a great way to streamline the process, connecting buyers with sellers in a space that everyone’s already familiar with.
Pros of Facebook Marketplace
It’s easy to put up items to sell — One thing that is nice about Facebook Marketplace is that you don’t need to pay an additional fee or tax to list the items you want to sell. Along with this, actually putting up an item takes about a minute. It’s a very simple process. Since there are billions of Facebook users, your item is most likely guaranteed to be seen by somebody.
You can narrow your search results — You can alter your Marketplace search results based on location and item. Therefore, if you’re looking for a bike within 5 miles of your house, the search results can easily be modified to fit that criteria. One other benefit is that users who are selling can’t hide behind anonymity, as they can on Craigslist.
Cons of Facebook Marketplace
No protection for buyers — Unlike eBay, there is little protection for buyers on Facebook Marketplace. So if someone sells you something drastically different from what they listed it as, or defective, or they just don’t sell you anything at all, that’s it. eBay offers return policies, and has a feedback system for reviews as well, while Facebook Marketplace does not. So, buyer beware.
There are positive and negative aspects to Facebook Marketplace, just as there are positive and negative aspects to Craigslist and eBay. The bottom line is that this new buying/selling hub isn’t all that new, or needed.
Facebook Marketplace doesn’t have a phone number. Like a growing number of companies with free web-based services, you have to search forums and support sites for help. But you can get an instant customer support by calling us at our customer service phone number USA +1-844-619-8867 UK + 44 330-808-3896 Toll Free.
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