Description

Capital One

Capital One Financial Corporation is a bank holding company specializing in credit cards, auto loans, banking and savings products headquartered in McLean, Virginia.

Capital One is the eighth-largest commercial bank in the United States when ranked by assets and deposits. and is ranked 10th on the list of largest banks in the United States by total assets. The bank has 755 branches including 18 café style locations and 2,000 ATMs. It is ranked #100 on the Fortune 500, #17 on Fortune’s 100 Best Companies to work for list, and conducts business in the United States, Canada, and the United Kingdom. The company helped pioneer the mass marketing of credit cards in the 1990s, and it is one of the largest customers of the United States Postal Service due to its direct mail credit card solicitations. In 2015, it was the 5th largest credit card issuer by purchase volume, after American Express, JP Morgan Chase, Bank of America, and Citigroup.

Features

  • CD rates are good as compare to some other competitors
  • Provide online banking
  • Loans and mortgage
  • Fee-free and no minimums to open or keep your account
  • All deposits are FDIC insured
  • 60% APY for balances of $10000 or more is good as compare to other banks

Interest checking-

Capital One 360 checking pays interest that is substantially higher than the national average of 0.05% — and it’s a free account to boot. The rate is:

  • 0.20% APY on balances up to $49,999
  • 0.75% for balances of $50,000 to $99,999
  • 1% on $100,000 or more

Issues and problems of Capital one

  • Internet banking
  • Website 
  • Mobile banking
  • Login/sign in issue
  • Signup/Registration issue
  • Lack of trust between customer and bank
  • Hidden fees
  • Lack in delivering quality of speed of work
  • Customer service is poor
  • Not helpful for small businesses

Advantages and Disadvantages of Capital one

Advantages

  • Long-term CDs earn close to 3% APY
  • Low fees and high interest rates
  • Automatic tool helps track savings goals
  • There’s no minimum balance required to open a CD
  • Decent interest

Disadvantages

  • Limited branch access
  • Savings rates beat short-term CD rates
  • Overdraft fee is higher
  • Capital One charges a $9 nonsufficient-funds fee for a bounced check
  • You can find higher rates elsewhere

Capital One doesn’t have a technical support number. You can search your problems or issues to their help forum and community sites. You can get an instant customer support by call us at our customer service phone number USA +1-833-219-1999  UK  + 1800CSN for Capital One. A phone number system with less hold time in comparison to other phone numbers, call us now for live support from your computer.

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