Fitbit is an American company headquartered in San Francisco, California, known for its products of the same name, which are activity trackers, wireless-enabled wearable technology devices that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness. The first product released was the Fitbit Tracker. The company was formally known as Healthy Metrics Research, Inc. until 2007. Some evidence has found that the use of similar devices results in less weight loss rather than more

Features of Fitbit

  • Attractive Design
  • Variety of products
  • PurePulse helps you to track your heart rate
  • SmartTrack tracks your workout
  • You can also track your sleeping with Sleep Tracking
  • Products prices are affordable

Some common problems of Fitbit, We fix-

  • Syncing issues
  • Not receiving notifications
  • Tap recognition errors
  • Updating problems
  • Reset errors
  • FitBit set up issues
  • Error in Tracking
  • App crashing
  • Account recognition
  • Password reset
  • Silent Alarm not working
  • Quick view issue

Pros and cons of Fitbit


  • Tracking almost everything to do with your fitness and health
  • The Fitbit has a silent alarm feature that allows you to wake up peacefully and without disturbing your roommate
  • Replace wrist bands of your choice
  • Easy to set goals
  • Challenges with friends to keep you motivated


  • Incorrectly tracks steps
  • Must connect with a smartphone or computer
  • Not accurate
  • Notification receiving errors in Android devices

405 Howard St
San Francisco, CA 94105

Phone Contacts

Main: (415) 513-1000
Toll Free: (877) 623-4997

Email Contacts

Additional Support Options

Social Media Contacts

 Google Plus

Help can be obtained by tweeting @FitbitSupport (6 hour response time)

Executive Contacts

Primary Contact
Eric Friedman
Chief Technology Officer and Co-Founder
405 Howard St
San Francisco, CA 94105
(415) 513-1000

Secondary Contact
Jay Kershner
Vice President of Customer Support
405 Howard St
San Francisco, CA 94105
(415) 513-1000

Chief Executive
James Park
CEO, President and Founder
405 Howard St
San Francisco, CA 94105
(415) 513-1000

FitBit doesn’t have a technical support number. You can search your problems or issues to their help forum and community sites. You can get an instant customer support by call us at our customer service phone number USA +1-833-219-1999  UK  + 1800CSN for FitBit. A phone number system with less hold time in comparison to other phone numbers, call us now for live support from your computer.

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