Description
Rail Europe
Rail Europe, Inc. is a North American distributor of European rail products, representing over 50 railroads throughout Europe. Rail Europe’s history of doing business in North America dates back to the 1930s. In 1959, the company introduced the Eurail Pass to the North American market.
The company is headquartered in White Plains, New York, and has a contact Center located in Rosemont, Illinois, ISO 9001:2008 certified, Rail Europe provides assistance to travelers in English, French and Spanish both on the Web and in their contact center. Rail Europe serves over one million travelers per year.
Features of Rail Europe
- Allows you to travel on different European trains
- Round trip and One way city center to city center journeys
- Reserved seats
- E-Tickets
- You can travel in group of 10 or more peoples
- Cheese and wine tasting, Museum passes tours
Some common problems of Rail Europe, We fix-
- E-Ticket authentication
- Mobile app errors
- Poor customer service
- Ticket booking errors
- One Time Password receiving errors
- Payment fails
- Cancellation problems
- Refund issues
- Account security
- Problems during check outs
- Search options
Advantages and Disadvantages of Rail Europe
Advantages
- It is easy to book tickets online via Rail Europe
- Luggage security
- You can book one way way tour as well as round trip
- Experience the wide variety of trains
- You can choose which train you want to travel with
Disadvantages
- Prices are high as compare to booking ticket from train stations
- The customer service is very bad
- No cash refunds
- E-Tickets may cause you trouble sometimes
44 South Broadway
White Plains, NY 10601
www.raileurope.com
Phone Contacts
Toll Free: (800) 622-8600
International: (847) 916-1001
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Ludy Reyna
Deputy COO, Customer Care
9450 W. Bryn Mawr Ave, Suite 400
Rosemont, IL 60018-5248
(847) 916-1001
lreyna@raileurope.com
Secondary Contact
Jean Heger
Vice President, Rail Carrier Relationships
44 South Broadway
White Plains, NY 10601
jheger@raileurope.com
Chief Executive
Zine Belhonchet
CEO & President
44 South Broadway
White Plains, NY 10601
zbelhonchet@raileurope.com
Rail Europe doesn’t have a technical support number. You can search your problems or issues to their help forum and community sites. You can get an instant customer support by call us at our customer service phone number USA +1-888-991-5574 UK + 44 330-808-3896 for Rail Europe. A phone number system with less hold time in comparison to other phone numbers, call us now for live support from your computer.
Technology Is A Hard Nut To Crack- Better Call Us!
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