ShapeShift is a web and API platform formed in August of 2014 to provide instant Bitcoin and altcoin conversion with the maximum level of consumer protection and efficiency.
Users do not have to create accounts, deposit funds, or provide private personal information. This keeps the users safe from identity or financial theft – a critical improvement in exchange technology.
The company has a strict “No Fiat” policy, meaning it does not use banks or political currencies anywhere in its operations.
ShapeShift has a dedicated support team and comprehensive FAQ section to help users troubleshoot issues. To contact customer support, select the “Support” tab and go to “Submit a Request”.
Response times are generally slow due to the constant influx of new users on the site. While the team is committed to responding to inquiries within 48-72 hours, wait times often extend beyond that.
ShapeShift doesn’t have a phone number. Like a growing number of companies with free web-based services, you have to search forums and support sites for help. But you can customer support by calling us at our customer service phone number USA +1-877-221-9437 UK + 44 330-808-3896 to get Instant tech support.